Terms & Conditons

About Us

This web site is owned and operated by SpaRite who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:

SpaRite
Walfins Spas & Leisure
Greatfield
Royal Wootton Bassett
Swindon
SN4 8EQ
United Kingdom

Phone: 01793 770 964
Email: sales@sparite.co.uk

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Information

Full details of delivery rates can be found on our delivery rates page here >>

Delivery Schedule

UK mainland orders are sent via Next Day Delivery. Please allow 4-5 working days for deliveries to the Channel Islands, The Isle of Wight, The Isle of Man and the Highlands & Islands of Scotland.You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01793 770 964 (International +44 01793 770 964) or fax us on or write to us at Walfins Spas & Leisure, Greatfield, Royal Wootton Bassett, Swindon SN4 8EQ United Kingdom

Privacy Policy

SpaRite do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns

Should you wish to cancel your order for any reason you can do so within 14 days of receiving the items. Please notify us via email on support@sparite.co.uk that you wish to return the items, quoting your original invoice number. Once we have received the items we will refund your purchase invoice in full, including any carriage charges (if applicable). All items must be returned unopened and unused, in their original packaging and must be in a resalable condition. You are responsible for any carriage costs incurred in returning the items to us.

Damaged Items

All items are carefully packed to avoid being damaged but should you be unlucky enough to receive any items that are damaged please notify us via email on support@sparite.co.uk and will send a replacement item to you free of charge.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

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