For all your hot tub chemicals and accessories
For all your hot tub chemicals and accessories
The SpaRite website is owned and operated by Walfins Ltd, Greatfield, Royal Wootton Bassett, Swindon, SN4 8EQ. All rights in this website are owned by us. Any unauthorised use, copying or modification is prohibited.
All orders placed through our website will be subject to our acceptance of the order.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. We accept Visa, Mastercard and AmEx cards. We only ship within the UK.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us straightaway and we will correct the mistake before dispatch.
All orders placed through our website will be subject to our acceptance of the order.
When you submit an order to us on our website you will receive a confirmatory email of this order saying that we are processing your order. You should check this email for accuracy and let us know immediately if there are any errors. This email does not constitute acceptance of the order by us. Your order will be accepted by us (and a contract will then be formed between us) when we despatch the goods to you. Title to the goods will pass to you on delivery.
Promotional codes are codes that enable customers to obtain benefits such as discounts, free delivery and free gifts. These codes are non-transferable so may only be used by the person to whom they are issued and must only be used in accordance with their terms and conditions of use. If you use a promotional code to claim a promotional benefit, you must first check that it was issued to you and that you are eligible to use it. By using it to claim a promotional benefit you will be confirming that:
If, before accepting your order, we find that you are not entitled to use the code or do not meet all the terms and conditions of its use, we may reject your order or alternatively process it without the promotional benefit being applied. If, after accepting your order, we find that you were not entitled to use the code or did not meet all the terms and conditions of its use, we may reverse the benefit that you obtained. If you transacted on a cash basis e.g. by debit or credit card, we may take a further payment, equivalent to the value of the benefit obtained, from the card used.
Full details of delivery rates can be found on our delivery rates page here >>
Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our delivery services and we may not be able to arrange delivery of some items to such addresses. You will be notified of this when you place your order.
UK mainland orders are sent via Next Day Delivery. Whilst we make every effort to deliver goods on time, we cannot guarantee delivery on a specific day or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
All items are subject to stock availability.
When we deliver your items to you you may be asked to sign for the goods to acknowledge that you have received them.
Please note that if you wish to return goods under our satisfaction guarantee, you have 28 days from receipt of the goods to return them to us. For further information on returns and exceptions to our satisfaction guarantee please see the Returns section.
If an item is faulty please contact us and we will arrange an appropriate remedy.
We reserve the right to stop a delivery at any time, including after despatch, if we suspect that the transaction might be fraudulent.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. If so a refund will be issued.
All prices displayed include VAT at the applicable rate.
SpaRite do not disclose buyers’ personal data to third parties other than when order details are processed as part of the order fulfilment. Personal data is anything that identifies you or relates to you, such as your name, home address, email address, phone number. We’ll only collect and use this information where it is needed for us to provide the goods and services you order from us. Plus, we’ll only keep your data for as long as we are required to do so by law. Transferring your personal data to the courier companies delivering your parcels needs to take place so we can provide the best service to you. You can be sure that all the right safeguards are in place when we transfer your personal data. You have a number of rights under data privacy laws. You can have errors corrected, restrict how your information is used, object to the way your information is processed and control how it’s used for marketing purposes. You can also request a copy of what data we hold and make a complaint if you feel you have not been treated fairly. Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Should you wish to cancel your order for any reason you can do so within 28 days of receiving the items. Please notify us via email on support@sparite.co.uk that you wish to return the items, quoting your original invoice number. Once we have received the items we will refund your purchase invoice in full, including any carriage charges (if applicable). All items must be returned unopened and unused, in their original packaging and must be in a resalable condition. You are responsible for any carriage costs incurred in returning the items to us.
All items are carefully packed to avoid being damaged but should you be unlucky enough to receive any items that are damaged please notify us via email on support@sparite.co.uk and will send a replacement item to you free of charge.
The use of our site and any contracts formed are governed by English law. Overseas orders will not be accepted.
All products are sold on the basis that they are for personal, domestic use only.
We shall not be responsible to you whether in contract, tort (including negligence) or otherwise for incidental, special, indirect or consequential loss or damage, any loss of profit (direct or indirect), loss of sales, loss of goodwill or reputation, loss of business, third party claims, pure economic loss arising out of or in connection of the performance or non performance of our obligations under these terms and conditions including such damage as may be reasonably foreseeable at the date you order the goods.
Nothing in these terms and conditions shall exclude or restrict our liability for death or personal injury caused by our negligence.
Our liability for any claim for loss or damage shall be limited to the sum paid by you for the goods.
A person who is not a party to these terms and conditions shall have no right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.
If any provision of these terms and conditions is found to be invalid or unenforceable by a court the invalidity or unenforceability of such provision shall not affect the other provisions of these terms and conditions.
We may assign or transfer any of our rights or sub contract any of our obligations under these terms and conditions to any third party.
You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with our specific permission in writing.
We reserve the right to change these terms and conditions from time to time and any such changes will be communicated on our website.
There are links on our website to third party websites which we believe may be of interest to you. We do not have any control over the content of these websites nor can we be liable in respect of anything contained on these websites.
These terms and conditions govern the entire trading relationship between you and ourselves and will remain in force for the duration of our trading relationship.
All intellectual property rights (including use of trade marks) shall be solely owned by us. You are permitted only to use material on this website as expressly authorised by us or our licensors.
Any unauthorised use of material on this site is strictly prohibited.
We will use reasonable endeavours to verify the accuracy of any product or pricing information which we place on the site but we make no warranties (whether express or implied) in relation to the accuracy of such information.
These Terms and Conditions supersede all previous Terms and Conditions, representations, undertakings and agreements.
We are the operators of this website, and the contents of it are either our property (or that of our affiliated companies) or are used under licence from our suppliers. We are the owners of the compilation of information in this website.
Our rights, and those of our affiliates and suppliers, are protected by UK, European, and International intellectual property laws, including those for the protection of copyrights, trademarks, and database rights. Misuse of this website may incur civil liability or attract criminal sanctions.
We grant you a limited, non-exclusive and revocable licence to access our website for the purposes of browsing our product offer(s), ordering goods or services from us, or obtaining contact information for us.
Your licence to access our website does not extend to any commercial use of our website, or to any use of our website whatsoever which is for the benefit of any commercial entity other than us.
You are expressly not permitted to download any part of our site (other than by reason of automatic page caching), to amend or modify it or any part of it, to reproduce or copy, sell (including any resale), or otherwise exploit our website (or any part of it) for any purpose other than as set out above, nor are you permitted to frame our website or to link to any element of it other than the homepage.
You are permitted to link to our homepage, provided that the link is not misleading, false, derogatory, or otherwise prejudicial to our suppliers interests, but you are expressly not permitted to use any of our logos or graphics either as or in connection with such a link.
